Quick answers regarding pricing, delivery, and returns.
Q: Why are your prices so affordable?
We specialize in direct-to-consumer surplus, overstock, and clearance inventory. By liquidating authentic stock directly from supply warehouses without retail markups, we pass incredible savings on luxury haircare straight to you.
Q: How does Free Shipping work?
We offer Free Standard Shipping on all orders over $20 USD! For orders below $20 USD, a low flat-rate shipping fee is applied at checkout.
Q: What is your processing & delivery timeframe?
Orders are processed within 24 to 48 hours. Domestic U.S. transit takes approximately 1 to 3 business days, while international orders arrive within 5 to 7 business days.
Q: What is your return & refund policy?
You have 30 days from the delivery date to return eligible items in their original, unopened packaging. Once we receive and inspect the returned item, your refund will be processed back to your original payment method within 7 business days.